You will recieve an invitation email from GSFF to the email you provided on FilmFreeway. Please be sure to check your spam folder.

Google Chrome, Safari, Firefox, Opera, and Microsoft Edge.

If your film sits at 0% or 100% for more than 1hr, try to upload from a different browser. Please ensure the device has a strong internet connection, and is not connected through a VPN.

Please email us at portal_support@gsff.org to change your email.

Simply forward your invitation email to the person(s) you wish to upload for you.

No worries, please email us at portal_support@gsff.org. Please provide your film name and email to get a new invitation sent. Note: if you find the lost email the link inside will no longer be valid.

Please ensure your film was accepted through FilmFreeway. Once you have verified, please email us at portal_support@gsff.org with your film name and email.

1920x1080, H.264, .MP4, Stereo (2-channel audio)

25GB

Yes, follow the same steps you did to upload your previous version.

No, all films must be processed through our system to be shown at GSFF.

No, all films must be processed through our system to be shown at GSFF.

No, all films must be processed through our system to be shown at GSFF.

Unfortunately no, we do not have the resources available to do so.

No, we only collect film information submitted through FilmFreeway, not the film file. All films must be processed through our system to be shown at GSFF.

Please email us at portal_support@gsff.org for support.

No, we do not modify films.

We take film security seriously. Films are securely processed and stored in Microsoft Azure.

No, if an issue is found with your film, a GSFF representative will reach out.

No, only films processed through our system can be played at in-person venues. No exceptions.

You may change your film's synopsis and notable cast members within the portal.

Please fill out all data inside of FilmFreeway.

Yes! Please be sure to have the latest version uploaded to FilmFreeway before the portal closes.